Separate power and scheduling
Ask whether user-accessible batteries, a program, or a remote setting explains the behaviour. Follow model instructions rather than assume every display has the same power arrangement.
Request thermostat repair & replacement for a property in King City. Include the equipment, the problem or planned work, and your location so the request can be reviewed.
A blank display, incorrect schedule, or failed equipment response can have different causes. Diagnose the control arrangement before purchasing a new thermostat that may leave the original wiring or appliance problem unresolved.
Supply control and appliance models and describe the displayed mode, setpoint, and response. Do not remove wiring or alter installer configuration to investigate.

Ask whether user-accessible batteries, a program, or a remote setting explains the behaviour. Follow model instructions rather than assume every display has the same power arrangement.
A correct thermostat call with no appliance response is different from an incorrect call. The assessment should identify the failed part of that chain.
If replacement is justified, include supported stages, power, interfaces, sensors, and handover. Desired remote functions may add work beyond the thermostat itself.
Compare corrective setup, wiring repair, and thermostat replacement using the diagnosed cause. Ask for demonstrated heating and cooling operation with the final settings documented.
Thermostat wiring is not universal. Do not connect wires by colour alone or work on energized wiring; a compatible control must be configured for the equipment it serves.
Send the property location, equipment information, and requested work for review.